Leslie A. Theis will discuss “Embracing the patient: How hospitals can and should capitalize on CAHPS patient surveys” at 6:30 p.m. on Tuesday, April 18 in Dicke Hall. The event is free and open to the public.

Theis, a registered nurse, is performance improvement director at the University of Toledo Medical Center. She will explain the impact of Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys to hospitals and patients and how the information gleaned from these surveys can result in improved patient experiences in the future.